Is Rogers' business model outdated
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| My Rogers Bill $373.43 - Almost as much as my rent!! |
Thursday, December 30, 2010
Rogers Insanity
Updated 30 Dec 2010 10:14 ET by meyer4m.blogspot.com
Is Rogers' business model outdated
Is Rogers' business model outdated
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Outdated buisness model? Making you pay a bill and charging you because you didn't pay your bill last month? But you still have service available to you don't you? GO 2 months without paying your rent and see what happens. I bet your landlord won't keep lettin ya live there! Grow up!
ReplyDeleteDear Anonymous I aspire to ensure Roger's remains competitive the concern is neither the payment schedule nor the fee
ReplyDeleteThen why use the fee as the main point in argument?
ReplyDeleteI'd be delighted to pay down the bill when the bank clears a cheque - bank teller said cheque is on hold for 5 days more business absurdity
ReplyDeleteStreaming Live Television with clickable features and clickable commercials is only a matter of time. Cable t.v. is duplication of service
ReplyDeleteMore or less seems like you didn't pay your bill last month. Now you have to pay last month's bill on top of this month. That's not Rogers' fault, that's yours!
ReplyDeleteDear Anonymous from a business perspective if you charge a rate that the customer deems excessive or beyond their monthly means it is indicative of bad pricing model particularly given the value-added online activity for which so many individuals engage and the contractual obligations of both customer and service provider
ReplyDeleteIdeally customer can pick and choose each individual television channel for which they want and select the channel through their account maintenance portal and change $1 per month per channel with minimum 30-day subscription
ReplyDeleteYou cant pick and choose which stations you want for good reason! CRTC regulations state there has to be 3 Canadian stations to every 1 american station, and 1 to 1 for pick and pay stations. Just because you have a cable package you cant afford does not mean Rogers has an outdated business model. I cant afford a Porche so I DONT BUY ONE... downgrade your package and then use then add the individual channels you like (which you can do if they are canadian stations) or get rid of your cable all together. Don't complain because YOU signed up for a service YOU knew you couldnt afford. Cable is a luxury not a right. Get off your high horse already!
ReplyDeleteDear Anonymous with respect to your comment agree also note when you cancel a service the service provider typically charges a cancellation fee which I believe can be as high as 3-months worth of service payments-- not a cost most customers are willing to absorb
ReplyDeleteThere is only a cancellation fee for Rogers if you agreed to a term offer for some promotion. In that case the term does not extend past the length of the promotion, so once your promotion is over you can cancel with no cancellation fee. Also, if you are still in a term you can downgrade without penalty. In the past year rogers has had NO promotion that doesn't allow you to do this. Again it really doesn't seem like you know what you are talking about and just rather whine and complain just because you can!
ReplyDeleteDear Anonymous considering Canadians pay on average 40% higher mobile phone rates and among the highest communication rates in the world and that we have been investing heavily in internet and telecommunications for two decades I think it is fair for customers to expect more competition and reduced rates there is a Competition Act which prevents this kind of predatory pricing and intimidation
ReplyDeleteCanadians deserve better than behemoth oligopolies draining the accounts of our most vulnerable. Perception that digital communications is a privilege not a right is flawed. Cost-break for those living in poverty should be considered ... many essential services now only available online particularly for the disabled.
ReplyDelete